FAQs

Programing, new features and formula of Les Grands Feux 2024

In 2024, you can enjoy 6 immersive evenings from start to finish, where an array of discoveries and pleasures combining world-class pyromusical shows, local gastronomy and digital art awaits you. End the evening in style with one of 6 pyromusical shows featuring China, Spain, Barbados, the UK, not to mention the Grand Opening and Grand Finale!

Discover the program and the complete offer of tickets and packages 2024 here.

The Fireworks evenings will take place on Wednesdays and Saturdays from July 31 to August 17, 2024: namely July 31 and August 3, 7, 10, 14 and 17, 2024 starting at 6:00 p.m. at the Canadian Museum of History.

In 2024, Les Grands Feux returns with the international fireworks festival launched from our barge on the Ottawa River, against the backdrop of Canada’s Parliament! 25 minutes of dazzling fireworks and exhilarating music await you on the magnificent site of the Canadian Museum of History.

In addition to the Grand Opening and Grand Finale shows, China, Spain, Barbados and the UK will be offering grandiose pyromusical performances. You, in turn, can vote for your favorite show and influence the final outcome (details to follow).

Every Wednesday and Saturday between July 31 and August 17, 2024, 4 hours of entertainment await you:

Opening of the site: 6:00 pm 

Start of the fireworks show: 9:15 pm

Deadline to enter the site before the show: 9:00 pm

Closing of the site: 10:00 pm

Online ticketing service

All tickets must be purchased through our online ticketing service. No tickets will be available at the door.

Tickets are available in electronic format only and will be emailed to you upon completion of your purchase through the online ticketing service. 

You can print your ticket or present it directly from your smartphone when you arrive at one of the venue entrances.

Get your tickets here

Ticket types:

  • General Admission: adults, children, infants and 6 Fireworks General Admission Passport: gives you access to the event site and activities. We recommend that you bring a folding chair or blanket to sit on a grassy area.
  • Reserved Seating: 6 Fireworks Passport, 1 Firework Experience: Gives you access to the event site and activities. A reserved seat will be waiting for you in one of our riverside sections.
  • Reduced Mobility : gives you access to the event site and its activities, as well as to an adapted area with a bar and toilets nearby. The accompanying person is included in the ticket price.

Packages and tourist attractions :

  • Packages by Expérience Outaouais

Discover the prices and the complete offer here.

Everyone who comes to Les Grands Feux, regardless of age, must have a ticket to enter the site. 

Tickets for babies (0 to 3 years old) are free. 

This ticket is available here. 

Children’s tickets (5 to 12 years old) are available at a reduced price. 

This ticket is available here.

No, there is no minimum age to attend Les Grands Feux, but children under 12 years old must be accompanied by an adult in order to enter the site. 

For tickets that do not include reserved seating, it is permitted to bring a blanket and/or folding chair to the site to enjoy the pyromusical shows. This will allow you to freely enjoy the 4 hours of entertainment before the show. 

  1. Make sure you enter a credit card number, not an ATM card number. Distractions do happen!
  2. Make sure your address and postal code match your credit card information. Avoid debit/credit.
  3. If the problem persists, contact us via our instant messenger, available on The Grands Feux Facebook page and website. Our team will be happy to help you!

Have you checked your email and junk mail boxes? Some legitimate emails sometimes slip through!

If you can’t find it, drop us a line via our instant messenger, available on Les Grands Feux Facebook page and website. Our team will be happy to help you!

No exchanges or refunds are permitted, except in cases of force majeure (e.g., a health care facility or closure).

  • The Gift Card can be used exclusively on our online ticketing service at billetterie.feux.qc.ca. It is not accepted by merchants on the event site;
  • The Gift Card is non-refundable, non-reloadable and cannot be converted to cash or credited to a credit card or current account; 
  • It can be used to purchase all types of tickets available online; 
  • The Gift Card can be used in one or more transactions up to the amount available. If the entire balance of the card is not used, the customer may use the Gift Card for another purchase. On the other hand, if the balance on the Gift Card is insufficient for the purchase the customer wishes to make, the customer may complete the payment by any other payment method accepted by our online ticketing service. Any difference will be indicated in the shopping cart at the time of transaction; 
  • When the Gift Card is purchased, the available balance will be the activated value of the Gift Card. When the balance reaches zero, the card will no longer be valid and all transactions will be refused.

Plan your visit

The site is located on the beautiful grounds of the popular Canadian Museum of History. Its open environment is bordered by the Ottawa River and offers many views of Ottawa’s Parliament Hill on the other side.

Please note that the main entrance to the Canadian Museum of History will no longer be accessible to enter the event site. Please use the two main entrances to the site: Laurier-Victoria and Laurier-Alexandra Bridge.

Your ticket allows you to enter the site only once, if you exit, you will not be able to re-enter. We encourage you to plan your visit accordingly.

We invite you to visit the Tourisme Outaouais page to find out about available accommodations and plan your wonderful stay in the region!

As usual, the event will take place, rain or shine. Check the weather forecast to plan your outing accordingly! Only major unforeseen weather conditions could force the postponement of a show to a later date. Your tickets would then be automatically transferred to that date, unless otherwise indicated.

Beware of umbrellas! 

Umbrellas are not allowed in order to avoid blocking the field of vision of neighboring spectators and for your safety. In case of rain, we advise you to bring a raincoat!

People with reduced mobility or families with strollers can use the two main entrances to the site, the Laurier-Victoria corner and the Laurier-Alexandra Bridge corner. However, we suggest that people with reduced mobility use the specially designed entrance, accessible from the Marina parking lot, under the Alexandra Bridge. This considerably reduces the distance to the reduced mobility area.

For people with reduced mobility, a privileged area with a bar and private toilets will be set up near the river on the event site.

Bicycle

A parking lot with bike racks and surveillance will be available.

 Bus

Regular STO network: Plani-Bus schedule

By foot

A healthy walk is always appreciated!

Aqua-Taxi

Electric boats on the water Aqua-Taxi and Aqua-Limo 

Car

Be sure to arrive early. Paid parking is available in the area. Some congestion may occur on the way in and out.

Please note that the Canadian Museum of History parking lot will not be available to the general public. 

Other options:

Maison du Citoyen parking lot (Portage I and II sections) ($)

  • at a cost of $13
  • sold online via the event’s online ticketing service
  • Address: 98 Victoria Street.
  • opening of the parking lot 5:45 p.m.

 

On the outskirts of the site
Several private parking lots on Hull Island, rates set by the operators.

Absolutely! You will be able to enjoy a wide range of choices starting at 6:00 pm. It’s the perfect opportunity to make some interesting culinary discoveries. Consult the complete offer here.

In addition, SAQ Bistros are waiting for you to discover their specialties and a wide variety of Quebec products.

Only small soft bar snacks will be allowed on site. Coolers, picnic boxes and other bags containing large amounts of food are not allowed on site. This is the perfect opportunity to try out one of the many foodtrucks or the excellent fire cooking area!

Please note: only reusable plastic water bottles will be allowed on the site this year. You will have the chance to take advantage of our refill stations on site.

The Canadian Museum of History site is a non-smoking environment, but a designated smoking area will be set aside on the event site. Only cigarettes and vaping will be permitted. 

Failure to comply with this zone may result in expulsion from the site.

As in all public areas, the use of cannabis remains prohibited.

  • Alcoholic beverages from outside the site

  • Drugs 

  • Glass containers

  • Coolers and large bags (except baby care bags)

  • Skateboards

  • Bicycles

  • Pets (except service dogs with proof). Please note that the nature of the event is not a pet-friendly environment. 

  • Professional audio/video and photo equipment, including tripods

  • Products for promotion or sale

  • Firearms, knives, blades

  • Any item that can cause injury

  • Drones

  • Umbrellas

  •  Reusable plastic water bottle 

  • Blankets

  • Folding chairs

  • Raincoats

  • Sunscreen (prohibited: cans, flammable sprays)

  • Disposable cameras

  • Stroller and baby care bag

Only credit and debit cards will be accepted throughout the site.

We invite you to write to us at info@feux.qc.ca. 

Pyro is here to help you

Your assistant

At the service of the participants of the Great Fires, Pyro can answer your questions at any time and instantly!

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